Click here for the eSuite Multi-Factor Authentication Setup Instructions - Revised 2-9-23
eSuite user access is available for all current employees and all former employees who have left the City (2020 to present).
Per the City’s cybersecurity insurance requirements, we are required to use Multi-Factor Authentication (MFA) for the eSuite HR portal. MFA helps to keep your data more secure by requiring more than just the username and password to sign in to your account. You need a second “factor” to prove who you are. The first time that you sign in, you enter your username and password as usual, then you get prompted to enter your second factor to verify your identity. The second factor uses a third-party app, such as Microsoft Authenticator or Google Authenticator, to provide a dynamically created 6-digit number that you then type into the site and you’re in!
MFA is required to access the eSuite HR portal. Employees are required to use eSuite for a variety of employee self-service needs (i.e. viewing and printing paystubs and W-2 forms, updating dependent and contact info, submitting new direct deposit and tax withholdings, etc).
Please follow the instructions linked above to set up MFA for eSuite access. Retain these instructions in case you get a new phone, delete the app, or otherwise need to reestablish your access.
Need further assistance?
- Requests to reset your eSuite password or multi-factor authentication may be submitted via email to HR or IT.
- Requests for tech support to assist with setting up multi-factor authentication can be submitted via email to IT.